Rowchester Limited t/a Ve Interactive (“We”) is committed to protecting and respecting your privacy.
This policy (together with our Website Terms and any other documents referred to therein) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.ve.com you are accepting and consenting to the practices described in this policy. For the purposes of the Data Protection Act 1998, we are the data controller.
We may collect and process the following data about you:
Information you give us. You may give us information about you by filling in forms on our site www.ve.com (our site) or by corresponding with us by phone, e-mail or otherwise, or by starting a shopping cart. This includes information you provide when you register to use our site, subscribe to our service, place an order on our site and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, and another other personal information that you choose to share with us.
Information we collect about you. Each time you visit our site, we may automatically collect the following information:
We do not consider personal data to include information that is anonymous or that we have made anonymous so that it cannot be used to identify an individual. In line with every other internet business, we will analyse our server activity logs. These servers log the number of times different creative executions are served but no other data is stored. None of this recorded data is personally identifiable to any user. We do not collect any personally identifying information about the internet user for the purposes of internet advertising.
Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Information you give to us. We will use this information:
Information we collect about you. We will use this information:
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Data collected by VePlatform. Ve has a suite of service offerings provided through one single platform. VePlatform is able to capture useful data available on a client website, information which can be used on behalf of the client to operate and optimize Ve’s experience of the service offerings.
Ve may use and exploit, in aggregated and/or anonymised form, any data resulting from or generated through the provision of any one of our services and service offerings including, for the avoidance of doubt, disclosing to its trusted partners. Such aggregated and anonymised data is not personal data.
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We do not collect information about you from public bodies or private organisations. We may share anonymous information or information that we have made anonymous with our customers or other third parties to provide information for analytics, website usage or for other retail purposes.
We may disclose your personal information, if we are legally obliged to do so, to a third party buyer or seller in the event that we buy or sell any part of our business or assets. If Rowchester Limited t/a Ve Interactive or substantially all of its assets are acquired by a third party, personal data held by it about its customers will be one of the transferred assets.
We may share your information with selected third parties including:
All data is stored in Microsoft Azure data centers in Europe, the US, Singapore, China and Russia. Microsoft Azure operates at the highest international standard as regards security, privacy and compliance. Microsoft Azure’s operations are overseen by a highly qualified internal team at Ve’s corporate head office. The team regularly monitors technical and operational performance against agreed parameters.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data and take online security very seriously, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we receive your information, we use strict procedures and security features to try to prevent unauthorised access.
All information you provide to us is stored on our secure servers. We use industry standard encryption technologies, including Secure Sockets Layer software (SSL), to protect the security of your personal data. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
We do not keep personal data longer than is necessary to achieve the purpose for which it was collected. Personal data will not be kept longer than 30 days. Any data kept longer than 30 days will be kept only as anonymised statistics.
Unless the client requests their deletion, emails relating to a transaction where Ve has procured the conversion shall be kept for longer than 30 days for reconciliation purposes between the systems of Ve and the client.
We want to keep you up to date with information about our products and services and to assist you with your inquiries. However, you have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Data Protection Act 1998 (the Act) gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. If you would like to request information, please contact us on the details set out below.