Online Shopping Cart Abandonment Software

You invest time and money to drive traffic to your website.
How painful is it when they almost purchase but instead abandon?

VeCapture is an award-winning shopping cart abandonment software that allows online retailers and e-businesses to remarket to those customers who have left their websites prior to completing a transaction or finishing filling in a form in

Capturing the right data and remarketing is what we do best, and it's never been easier to start recovering your abandoned shopping cart sales and re-engaging abandoned customers. Not only will you start seeing extra sales coming in, but you’ll also be able to view the data on our dashboard and export reports through Excel.

VeCapture is very simple to install and setup. An incredibly short (39kb) lines of code goes onto your registration, check-out, and confirmation pages. The code is so light that it won't slow down your website’s loading speed and because it is a JavaScript, it never needs to be updated or reinstalled, even if you want to change your program! Data capture begins immediately and your custom remarketing email is sent out through VeContact automatically. And for our UK/EU clients, this also means that the EU Cookie Directive does not apply, because the VeCapture code is written in JavaScript and does not use cookies).

Ve Interactive will provide as much or as little assistance as you require. Setup can be achieved in a matter of hours by our client services team, leaving you to simply cut and paste our small piece of JavaScript into your website.

Clients report their customers appreciate the perceived exclusivity of 'service-oriented' remarketing too. The inability to complete an online transaction is a dangerous threat to brand loyalty and long-term customer value and such negative experiences could be easily broadcast on social media platforms. VeCapture not only increases conversions, but gives valuable insight into consumers’ needs and behavior. It increases prospect lists and customer bases, driving down cost per acquisition, providing a more personal brand sentiment which helps build loyalty, brand distinction and improves the customer experience.

Forrester Research says 88 percent of ecommerce transactions are abandoned. No doubt due to the increased trend for shopping comparison.

Forrester also found that 46 percent of ecommerce abandoners convert to sales when remarketed to.

Ve Interactive’s experience across its client base has shown an average of 66% of commenced transactions are abandoned.

Therefore being able to reach out to these ‘anonymous’ abandoned shopping carts has tremendous revenue potential. The customers are already interested in your product, that’s why they were on your ecommerce page in the first place! Sometimes all they need is a little encouragement.

Well, apart from originality and the comfort we can offer you that our software has been recognised with both a prestigious British Interactive Media Association award 2011 and a TechWorld 2011 UKTI Business Innovation Award, as well as being shortlisted for an eConsultancy Innovation Award in 2012, unlike many other competitors, (whose remarketing software only works if someone has advanced to a secondary shopping cart page, or has logged in as a member behind a secured site), VeCapture captures a visitor’s information as you type (at field-level), independent of any page submission or click-through. This allows you to reach out to new abandoned customers. (See our testimonials).

Our core technology is built in a scalable fashion and on a unique patent pending framework. Harnessing the power of .Net, Ve Interactive software applications are powerful, robust and scalable, built with growth in mind and with a robust hosting infrastructure too. We have 24/7 tech support for the physical side of our hardware, and our technology is delivered from data locations worldwide.

In addition, we work directly with clients to optimise their remarketing campaigns and to guarantee that email best practice is applied at all times and this is borne out by an extremely high deliverability and open rate across our clients.

Well we wouldn’t be here if it wasn’t, but we do understand your concerns. While remarketing is an industry standard, treating customer privacy with respect is paramount, so for your comfort, please find legal guide lines and best practice advice (by territory) here.