Re-engage your customers with VeChat, the 24/7 AI driven sales agent
VeChat dramatically reduces abandonment within the shopping cart by providing you with an opportunity for real time re-engagement with customers before they leave your site.
Your Problem: Customers will leave your site when they don’t find what they want
Whether it’s as a result of site usability, price comparison, distractions or simply the absence of a sales assistant to answer the customer’s questions, a customer leaving your site never makes sense.
Creating urgency and incentivising the customer to make the decision to buy is critical when persuading them to complete their purchase but providing real-time assistance is often seen as a challenge
Our Solution: VeChat, the award winning, 24/7, AI-enabled sales agent
VeChat enables you to re-engage with customers who are at the point of abandoning their purchase, drawing customer service and marketing messaging into the customer experience at this critical time.
Deployed within the shopping cart and product pages of your site, VeChat activates if a customer decides to leave or is idle during their session.
VeChat keeps the customer on your site by offering assistance; answering any queries, and providing information that will help drive them to buy.
VeChat Key Features:
Dynamically solves customer queries by providing product links and handling frequently asked questions, whilst simultaneously gathering customer feedback
Offers targeted promotions to specific segments based on customer behaviour and advanced criteria filters
Is fully adaptable to your brand and can include unlimited VeChat responses, updated within the agent’s knowledge bank
Is flexible to be scheduled and configured to suit your site’s specific needs, including integration with ‘live’ chat agents resulting in more economical customer support