Customer Testimonials | VeInteractive.com

Testimonials

VeCapture and VeContact Testimonials

Ve Interactive has certainly helped us to improve the efficiency of our website and by using VeCapture & VeContact as well, we have been able to increase our customer acquisition, by directly engaging with valuable new potential customers. With a straight forward, easy set-up process and immediate results, who wouldn't want VeCapture on their site?! Tyrone Gray, Online Marketing Manager, Genie Gadgets - geniegadgets.com	Ve Interactive's VeCapture & VeContact is a unique piece of cart abandonment software that is now key to our online remarketing strategy. Customer feedback to our remarketing campaigns has been extremely positive too. Our only regret? That we didn't discover this technology sooner! Kate Sprague, Online Marketing Manager, RED5 - red5.co.uk
The VeCapture shopping cart abandonment software gives us a valuable opportunity to better understand our customers' behaviour, and enables us to capture and use real time abandoned basket data in our acquisition and retention marketing. We are now able to successfully engage and convert customers with baskets who have left WHSmith.co.uk prior to checking out. Angus Hayman, eCommerce Director, WHSmith	VeCapture is a no brainer. The software installation is immediate. The sales conversions are immediate. It's genius! Within the first week we recovered 100 abandoned sales, making £15,000 extra revenue! John Moss, Managing Director - merlincycles.co.uk
VeCapture is a unique tool that allows us to harvest actionable, abandoned customer data and remarket to it on the fly. The ensuing conversions not only impact our bottom line, but are having a positive impact on our customers' experience of our website too. Ve Interactive should be a key partner for any e-commerce business. Simon Harrow, Technology Officer Kiddicare.com	Prior to Virgin Balloon Flights implementing VeCapture from Ve Interactive, we had no mechanism in place to remarket to dropped carts. In a couple of über simple steps and with the ability to remain completely in control of our brand, we have been able to convert these abandoned leads into sales. Of course this is great news for us, but moreover provides another opportunity to communicate with and assist our customers, which only serves to further improve our overall customer service. Win-Win! Eve Ashwell, Digital Marketing Executive, Virgin Balloon Flights
Ve Interactive have been a fantastic addition to our online marketing. The abandonment e-mails are converting at over 25%, helping us capture otherwise lost revenue and customers. They were incredibly helpful with getting everything set up and great communication throughout the process has help us continually improve the performance. We look forward to continuing to work with Ve Interactive for the coming years and expect to see super results. Steve Yates, Online Media Manager - The Gift Experience	We are very pleased with the results from using Ve Interactive's shopping cart abandonment solution. We are able to target those customers that very nearly bought from us, immediately after they abandon their purchase. The service was easy to install and we have complete control of the messaging that goes out. I am looking forward to seeing the end of year numbers, but already the noticeable uplift in sales has been very welcome. Dan Patterson, Director of Search Marketing and Analytics - CityPASS.com
Ve Interactive's basket abandonment software has succeeded in bringing high value customers back to our site in a cost effective and efficient manner. It gives us a unique opportunity to minimize lost transactions, and plays a now vital role in completing the customer acquisition process. We're currently converting a significant volume of clicks into sales, and they also come with an above average basket size. Helen Smith, Head of Ecommerce - whittard.co.uk	Kaspersky Lab UK has a culture of testing for progressive campaigns and working with Ve Interactive over a 10 week period, we have been able to plan, design, test, refine and execute remarketing campaigns together to optimise their impact and results. And best of all, during these ten weeks to date we made additional revenue. Chris Carter, Head of Online Sales, Kaspersky Lab UK
Ve Interactive are great and easy to work with. Improving shopping basket abandonment was a high priority for us and we have been able to recapture a large percentage of these in a simple friendly personalised way which not only generates higher sales but improves our customer service offering. Craig Landale, Online Marketing Manager Baracuta-G9 (The Baird Group)	I want to thank you and the Ve Interactive team. Your cart abandonment tool has been a great success. We have only had the system in place for a month and already we have generated additional sales that would have been lost. I am very pleased with your service and would recommend it to others. Tom Davidson - CEO Nisim International
Recent research has highlighted an area of concern that has accompanied the rise in online shopping. This the very high number of transactions - 88% - that are abandoned compared with traditional methods of shopping and trading. Ve Interactive has developed an online tool that captures that data and allows companies to re-market to those potential customers who abandon transactions. With a conversion rate of more than 40% for those who are remarketed to, Ve Interactive has acquired an impressive number of major clients and is an outstanding example of Best New Business Andrew Areoff, Chairman of the Judges, commenting on Ve Interactive Ltd's Award for Best New Business.	We are very pleased with the results from using Ve Interactive's shopping cart abandonment solution. We are able to target those customers that very nearly bought from us, immediately after they abandon their purchase. The service was easy to install and we have complete control of the messaging that goes out. I am looking forward to seeing the end of year numbers, but already the noticeable uplift in sales has been very welcome. Michael Woodrow, General Manager - Vet Products Direct
The statistical evidence of re-engaging abandoned leads and converting them speaks for itself, as well as giving us the added ability to analyse our online effectiveness. We are delighted that our clients are reacting so positively too. The ensuing conversations we are having are giving us a valuable opportunity to listen to, engage and measure interaction with prospects that will only help us better serve our target market. Chirag Shah, CEO, écurie25	Does what it says on the tin!! Within 6 weeks of working with Ve Interactive we've seen a 6% revenue increase and with new functionalities to further improve conversions and boost online revenue! A great friendly and knowledgeable team. Taria Williams, Digital Marketing Manager - Virgin Experience Days
From the first day of implementation we have converted a pleasing amount of additional revenue. Ve Interactive's technology works seamlessly to allow us to capitalize on abandonments in a timely and effective manner, and has been a welcome addition to our marketing drive. The software is both simple to install and easy to stylize, making it a great way to outsource our campaigns whilst maintaining our brand's image. Kathryn Porritt - Owner, pinkfrosting.com.au	VeCapture and VeContact shopping cart abandonment and remarketing technologies have helped us reconnect with potentially lost customers, increasing our online conversions and boosting our revenue, while expanding our customer service capabilities. Kathryn Munro, Communication & Marketing Director - Canadian Affair
Working with Ve Interactive has been a pleasure. They have helped us to make the most out of the traffic we receive to our site. By sending customer centric re-marketing emails on our behalf we have expanded our customer base, increasing the number of new customers we have and the life time value of our existing customers. We look forward to continuing to work with Ve Interactive to tackle shopping cart abandonment. Sara Trechman, Marketing Manager EMEA	Ve Interactive's shopping cart abandonment solution has been nothing short of a success, giving us the capability to boost conversion rates and increase revenue with minimal effort. The staff are always happy to help and really understand our brand and target audience - they are always looking for avenues to help improve our re-marketing. A thumbs up for Ve Interactive! Claire Knight, Online Marketing Manager - StartriteShoes.com
In just over a month, VeCapture and VeContact have allowed us to recoup 16% of abandonment into sales, resulting in an extra 1.5% in our online revenue. Jose L. Rodriguez, Managing Director, FitnessDigital.com